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FAQs

Is ordering on Geek Nation online is secure?

Our payment portal and website operate under a completely secure environment. Your privacy & security is guaranteed. 

Which payment types do you accept?

You can pay for your order using Credit Cards, Debit Cards.

We currently accept the following cards:

Payment Methods

How long will my delivery take?

Your orders will process and ship from Sunday to Thursday. Orders placed on Friday & Saturday will be processed and/or shipped the following business day. We will not be processing or shipping orders on Weekends and Public Holidays according to UAE.

Delivery Time (Debit / Credit Card)
Orders will take up to 1 business day for processing. All local UAE deliveries will be done in 1 Business Day after order processing & international deliveries will be done in 2-4 working days after order processing.

International deliveries are also depending on custom clearance in your country.

Delivery Time (Cash on Delivery)
The order will take up to 2 business days for processing, all deliveries will be done in 1 Business Day after order processing.

Note: The Courier company has delivery service within Major City limits. Any territory beyond the city limits will fall outside the delivery parameter.

What is Returns Policy?

We accept returns within 7 days for items that have been received in a damaged condition. The original receipt will be required for returns.

How do I cancel an order after I've paid?

Yes! In case you would like to cancel your order kindly send us an email to support@geeknationonline.com within 24 hours of your confirmation of order. If you order is not shipped we will cancel the order and give you a refund and deduct 5% as cancelation charges.

If your credit card is not charged we will cancel your order and send you a confirmation. In this case the 5% cancelation charges will not be applied.

Note: Refund will take 8 business days to process and upto 30 Days to reflect in your credit card.